Your Recovery & Cost Reduction Analysts.
Reducing Your Costs is The Same as Increasing Your Sales.



199 Jericho Turnpike

Floral Park, NY 11001

Freight Audit

Elite Refunds offers intelligent and innovative distribution solutions guaranteed to reduce your parcel shipping costs up to 30%.


Whether you are a start-up or an enterprise level organization, we have services and solutions that will lower your freight costs.


From audit and recovery, spend analysis to contract and model optimization, Elite has the tools to lower your shipping costs while improving efficiency and accuracy.


Parcel Invoice Audit & Recovery


Audit — We utilize proprietary software to provide an extensive line by line audit of each shipment on the invoice. Our proven process ensures you are billed accurately.  Any shipping charges eligible for reconciliation or recovery will be identified by our software system.  Your invoice will be examined against 50 different audit points, some of them are:


  • Late delivery
  • No proof of delivery
  • Additional fuel surcharge
  • Additional residential surcharge
  • Additional weight surcharge
  • Invalid accessorial charges
  • Oversize surcharge
  • Duplicate charge
  • Manifested but not shipped
  • Missing incentives
  • Unapplied rate discounts

Recover — For every incorrect charge identified; our audit and claims team will file the claim with your carrier on your behalf.  All finances are recovered directly to you.  Elite diligently works on your behalf to optimize the reduction of your transportation costs, you incur zero costs and apply no effort to receive the financial return. Up to 10% of your shipping charges can be recovered with the invoice audit & recovery solution.


Reconcile — Elite Refunds will reconcile your bills ensuring all recovered refunds, incentives, and discounts are applied. We assist in payment ensuring the proper amount is allocated to your carrier.


Reports — Elite Refunds will consolidate weekly reports per each account increasing invoice visibility and understanding. Year-to-date savings and net profit reports allow you to view the impact our solutions have had on your bottom line. Customized reporting is available to help identify and mitigate problematic and costly shipping trends.


Bottom Line — Our regular weekly invoice auditing and recovery solution requires no investment and provides an immediate financial return to your bottom line.  There are no hidden costs or setup fees and there is no interruption to your current shipping operations.  We operate on a contingency based pricing structure therefore our revenues are tied directly to our client’s success. Invoice audit & recovery solution immediately reduces shipping expenses and eliminates billing errors.


Freight Management Invoice Audit & Recovery


Our freight management service provides solutions for the complexities that accompany freight transportation (truck, ocean, rail, road, air). We provide freight management solutions such as:


  • Manage and Audit Freight Bills
  • Generate Bills of Lading
  • Optimize Routing
  • Monitor Carrier Performance
  • Effect Payments
  • Manage Information and Generate Reports


We provide a complete audit of freight, bills to control carrier pricing and performance. Freight bills will be verified and linked to the accurate BOLs then processed and audited on multiple levels. Some concentrated areas of focus during the audit process are classification, rates, discounts, terms, and duplicate charges. Elite freight invoice auditing provides clients with an online portal enabling them to:


  • Sort and manage BOLs
  • Generate and apply general ledger codes
  • View audited invoice results
  • Initiate payment
  • Access to a robust reporting platform with customized sorting features


Our freight invoice auditing provides convenience, simplicity and increased visibility to transportation operations. The auditing of freight invoices will ensure accurate billing and optimal performance is received from various carriers.


Transportation Spend Analysis


Logistics Cost Reduction — Elite Refunds provides a comprehensive assessment of your entire logistics operations including both domestic and international, small parcel, LTL, TL, ocean, and rail. This assessment will evaluate shipping routes, locations, carriers, modes, service levels, volume, pricing, contract terms/incentives/rates/discounts, delivery methods/trends, and many other factors are analyzed to reveal cost saving opportunities.


Benchmarking — We apply the benchmarking process to identified areas of financial opportunity to drill down further and uncover specific discrepancy amounts. The benchmarking process will compare and contrast your current terms, rates, and discounts against other competitive terms, rates, and discounts. Our competitive industry knowledge produces a qualitative objective offering compelling leverage to obtain the best in class service rates on your behalf. Projecting the improved contract terms and rates forward will quantify the financial savings added to your organizations bottom line.


Implementation — Elite Refunds works with our clients from the start through implementation and beyond. We will work with your carrier representatives throughout the bid and negotiation process ensuring the optimal contract terms and rates are offered to you. Upon your selection of the new contract we will oversee proper carrier implementation and adherence to the improved contract terms and rates.


Contract Optimization


Terms & Rate Evaluation — We conduct a thorough analysis of your entire logistics operations. Areas of focus and evaluation are: shipping trends, delivery methods, zones, volume, carrier and service mix, contract terms, contract rates, discounts, and incentives to pinpoint cost saving opportunities.


Consultation — We consult with you to better understand your objectives and your business needs. Additionally, we will communicate what to expect with our processes.


Evidence Based Negotiations — As opposed to simply negotiating for the ideal service rate; we empower the client with qualitative evidence compiled from our extensive analysis and benchmarking. This reveals areas of financial opportunity where the carrier could provide improved terms and rates to retain or win your business.  We evaluate responses and negotiate areas of focus resulting in an official contract offer to you.


Optimal Terms & Rate Selection — All contracts are presented to you with our explanation of the pros and cons per each offer. We can discuss which contract has the optimal terms and rates for implementing to your business.


Implementation — Upon selection of the new contract Elite will oversee proper and accurate carrier implementation.


Terms & Rate Management — We will proactively monitor your carrier's adherence to the new contract terms, rates, discounts, and incentives when you engage our invoice audit and recovery solution.


Model Optimization


Strategies — There are many opportunities to move some classes of freight from one service to another and/or between carriers to drive incremental savings. Examples include upgrading selected ground freight to a USPS air product, moving ground to a deferred ground option or the same service levels between carriers for a portion of the freight spend.


Challenges — Any time there is a dilution of freight from the primary carrier there can be a detrimental impact on the volume bonuses the carriers build into their contracts. It is not by accident that UPS and FedEx include these; it is to discourage the use of regional carriers and the USPS!


Balanced Solution — By carefully modeling the client’s spend against the potential savings while helping to right-size those "Earned Discount" / "Portfolio Tier" incentives it is possible to maximize your savings while maintaining the incumbent discount structure. When practical, model optimization is done concurrently with contract optimization.


Consultation — Upon request Elite will model the client’s actual spend against a variety of model optimization strategies and share the potential savings and service (time of transit) changes. Enabling challenges will be investigated and client can choose to include these strategies or not as part of or separate from the contract optimization process.


Implementation — Elite Refunds team of experts will help the client as necessary to use selected new carriers / service options. Up to $10,000 in technology upgrade assistance is available. In addition Elite passes its alliance partner discounts for "Best in Class" multi-carrier software solutions and offers "fee waived" consultations by industry experts.



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